Benefits Administrator

Essential Duties

This role will provide subject matter expertise and support on employee benefits programs, processes, policies and other related initiatives that enhance the organization’s ability to attract, retain and motivate a qualified workforce. Additionally, this individual will provide HRIS and reporting assistance to the human resources team, vendor management support, and back-up support for payroll. Provides benefits administration support to the Benefits Manager and independently administers assigned benefits and associated processes, including but not limited to:

•Processes new hire enrollments and qualifying event changes for benefits including medical, HSA, FSA, dental, vision, and voluntary life insurance.
•Administers the HSA and FSA benefits; assists employees with enrollments; generates reports; processes bank transfers; processes and reconciles employer and employee contributions; communicates with the HSA vendor.
•Fully responsible for the ACA process, including tracking, measuring, reporting, and filing.
•Assists with open enrollment, including generating reports, assisting with online enrollment, coordinating open enrollment meetings, and conducting enrollment audits to ensure accuracy.
•Reconciles benefit invoices.
•Prepares flexible benefits non-discrimination testing.
•Completes benefits related surveys. Generates claims data reports from the medical carrier’s website for tracking, measuring and analyzing. Assists with recommendations for new and/or changed benefits.
•Actively participates on the Wellness Committee. Assists in the design of effective wellness programs.
•401(k) Profit Sharing Plan and Employee Stock Ownership Plan administration
•Administers 401k enrollments, deferral changes, and distributions.
•Organizes and co-presents quarterly retirement plan education webinars for newly eligible employees.
•Assists with the annual retirement plan audit.
•Assists with RMD’s, annual ESOP statements and dividends, required notices, and non-discrimination testing.
•Administers short- and long-term disability, paid family leave, and FMLA claims. May assist with workers’ compensation claims and administration.
•Serves as back-up to the Senior Payroll Specialist for payroll processing. Assists with total compensation statements.
•Assists employees with questions and inquiries by interpreting plan documents, benefits guides, certificates of coverage, and policies and procedures.
•Assists with the vendor management process.
•Provides ADP report assistance to the HR team; may generate monthly headcount reports.
•Maintains and gathers appropriate documentation for internal, external, and government audits of payroll, benefits, and other procedures, as requested.
•Develops and documents procedures to streamline processes.
•Keeps abreast of changes in employment related legislation and makes recommendations to keep company practice in compliance (FLSA, DOL, ERISA, etc.).
•Assists with employee events and participates on HR-related committees, as requested.
•Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
•Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the company’s compliance with all regulatory requirements.
•Responds to inquiries relating to his/her area, or to requests from other company personnel, customers, etc., within given time frames and within established policy.
•Maintains appropriate records and provides assigned reports.
•Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Education, Training and Experience

A B.S. or B.A. degree in Human Resources or Business normally required; specialized human resource management education and training in benefits, such as PHR, SHRM-CP, or CEBS, is highly desired. A minimum of five (5) years’ related experience in benefits administration normally required. Payroll training and experience desired. Working knowledge of applicable Federal, State and local laws and regulations related to the Human Resources function. System savvy, with strong experience utilizing an HRIS, particularly ADP Workforce Now.


•Excellent communications and interpersonal skills
•Consultative, proficient reading, writing, grammar, and mathematics skills
•Strong computer and reporting skills (Word, Excel, PowerPoint, Outlook, HRIS-ADP Workforce Now)
•Excellent organizational skills, attention to detail, judgment, decision making, and problem solving skills
•Ability to work independently, and work well with all levels of staff and management as well as with outside clients and vendors; customer service minded
•Current in depth knowledge of legal requirements related to human resources and employee management, including best practices affecting the human resource management function.
•Must be able to work within a fast-paced team environment and prioritize tasks in the face of conflicting priorities.
•Ability to work in a confidential and time sensitive environment is essential.

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