Chief People Officer

Museum of Science, Boston

Boston, MA

The Museum of Science, Boston seeks an accomplished, ambitious, and mission focused leader to serve in the critically important role of the Chief People Officer (CPO). Appointed by the President, the Chief People Officer will have museum-wide responsibility for providing comprehensive Human Resources services, expertise, policies and applying best practices. Reporting to the President, the Chief People Officer directs the strategic and operational decision-making in the planning, development and implementation of meaningful and measurable human resource programs and services.

The Chief People Officer will demonstrate the values of the Museum through their leadership, collaborations, and partnerships that creates organizational engagement in support of the Museum’s vision as a community-centered institution. As a member of the Museum’s Senior Leadership Team, the CPO will play a key role in continuing, developing, and implementing strategies that advance the Museum’s efforts to be a high-performance organization that is fueled by a skilled, engaged, diverse workforce, with a vibrant and inclusive culture.

Is your superpower to convene and inspire others? Do you believe great ideas can come from anywhere? This is an outstanding leadership opportunity that requires an innovative, creative leader who will engage with all members of the Museum of Science community as a resource and offer a future-forward focus on Human Resource service delivery practices, policy, and solutions.

About the Museum of Science

For more information on the Museum of Science, Boston, please visit https://www.mos.org/.

The Role of Chief People Officer

At this critical time in its history, the Museum of Science is seeking a dynamic, mission-driven leader to serve as the next Chief People Officer. The CPO comes to the Museum of Science at an exciting time under new leadership and a renewed commitment to the great opportunity for impact that institutions like the Museum of Science can have in their community and in the world.

The vision of the organization is to be a trusted, strategic partner that delivers effective, sustainable, high-quality services and solutions. 

The Chief People Officer will:

  • Provide strategic and practical leadership in the planning, development, and implementation of best-in-class Human Resources services and systems by building a proactive and positive work culture in Human Resources.
  • Provide open, transparent communication and partnership across the Museum’s departments and leadership teams to support a culture of accountability, service, inclusion, equity, and high performance.
  • Integrate diversity and equity imperatives in Human Resources programs, policies, and practices.
  • Develop pay policies and practices, performance management systems, employee benefit programs and services to ensure equity and competitiveness in the marketplace while considering the Museum’s financial obligations.
  • Lead efforts to establish a pipeline of diverse talent through enhanced sourcing, onboarding, learning and development, succession, and retention programs.
  • Manage the development, sourcing, and execution of crucial professional development offerings for the Museum’s staff to encourage professional growth, succession planning, engagement, and competitiveness in the market.
  • Manage the revitalization of the Museum’s active role in providing internships for High School and College students from the area.
  • Provide support for the Museum’s many talented and committed volunteers and look to build a larger, more diverse, and more resilient volunteer pool.
  • Manage the Museum’s inaugural DEAI committee to support and guide the Museum’s efforts to embrace and celebrate diversity, equity, inclusion and access.

Ideal Candidate Profile

The successful candidate will possess broad Human Resources knowledge with expertise in strategic, collaborative, and consultative service. The ideal candidate will bring a sophisticated approach to culture change leadership, and experience leading and developing Human Resources teams, complex programs and multi-discipline work environments. 

The successful CPO will be a highly accomplished leader with a passion for supporting complex, diverse workforces, and a proven track record of leading Human Resources teams through change and workplace transformation.

This leader will possess the ability to inspire and galvanize a culture around a compelling vision. This CPO will engage leaders and employees in the work that will be needed to clarify common goals among diverse constituents to build a collaborative, adaptive, skilled, and resilient organization.

Key responsibilities include:

  • Establish credibility and trust at all levels of the organization in order to be seen as a responsive, thoughtful, and effective leader of all human capital related matters.
  • Build and manage a Human Resources function aligned with the Museum’s values and objectives and evolving contemporary standards.
  • Build leadership abilities, empowers others to build their decision-making skills.
  • Serve as the Museum’s compliance OKR Leader (Objectives and Key Results), and the Museum’s goal setting program.
  • Position the Museum as an employer of choice, both internally and externally, through culture building, employee engagement and continuous performance improvement.
  • Design a comprehensive strategy and effective systems to attract, onboard, retain, and develop a skilled, diverse, and engaged workforce that distinguishes the Museum in its community and in competitive market.
  • Advances the Museum’s goals regarding diversity, equity, accessibility, inclusion and belonging in the workplace. Demonstrate a record of creating, fostering, and building an inclusive culture; measures and communicates the culture.
  • Build Human Resources capacity and fluency in equitable and inclusive practices and policies within a challenging regulatory landscape.
  • Lead the strategic direction of talent recruitment, development, and training.
  • Ensure that workforce development plans equip the Museum to meet short and long-term strategic goals.
  • Develop and execute best-in-class Human Resources strategies and performance management processes that align people with organizational goals.
  • Promote and strengthen a performance-driven, mission-aligned, and accountability-focused organizational culture.
  • Serve as the voice for all employees.
  • Promote a diverse, equitable and inclusive environment. Fosters a culture of belonging by building relationships and developing processes to ensure equitable recruiting. Ensure employees at all levels and from all backgrounds feel welcome, valued, integrated and included in the Museum’s workforce.

Candidate Profile

The ideal candidate will have the following professional and personal qualities, skills, and characteristics:

Human Resources Expertise

The CPO brings comprehensive knowledge of current Human Resources best practices, ability to develop, implement, lead, and monitor meaningful and measurable programs and services, a demonstrated ability to lead all aspects of the Human Resources function, including strategy and operations, coupled with the ability to create and execute an innovative Human Resources roadmap and vision. The CPO will have the ability to implement best practices of Human Resources, including compliance, compensation/classification, talent acquisition and recruitment, onboarding, training and development, benefit strategies and all related processes and systems.

The CPO has excellent strategic ability, drive, ambition, determination, and a proven ability to create and inspire necessary levels of innovation and impact across a complex organization. The CPO will be a highly strategic and accountable leader with a willingness to ‘roll up their sleeves.’ This executive is a versatile and capable project manager with an organizational development perspective, experienced in navigating change and its impact on people, policies, and systems.

Relationship Builder & Effective Communicator

The CPO will establish rapport and serve as a trusted resource across all levels of the organization and empower a diverse staff to deliver results. The CPO will possess exceptional written and verbal communication skills, with an inspired ability to listen intently, think clearly and respond effectively and empathically to a variety of challenges. The CPO will be approachable and skilled in their ability to connect, build bridges and earn confidence. The CPO can successfully mediate conflict in varying situations and expertly manage efficient resolution of employee issues through proactive engagement. This leader must be service oriented with the ability to be nimble and adaptable to the situation.

Moreover, the CPO will be consultative, promoting open dialogue across the organization, synthesizing divergent views, and coalescing the organization around a shared and inclusive vision for the Museum’s culture. This leader will ensure that communications are streamlined and consistent, providing clarity on Human Resources related policies and procedures across the organization. This leader is an individual with unquestioned integrity, ethics, and values; someone who can be trusted with highly confidential and sensitive information.

Collaborative & Transformational Leader

The CPO will have a proven track record of leading and elevating a team and/or function through a period of transformation. The CPO is a collaborative, influential and transformational leader and will work in close collaboration with colleagues to help achieve key objectives across departments and functional areas. The CPO accomplishes this by identifying and implementing processes and policies that strengthen a diverse, collaborative, results-oriented community of highly motivated individuals. This leader has a keen ability to drive performance in a complex and fast-paced environment. This leader will establish confidence in the Human Resources function and transform the function to be a go-to resource for all levels of the organization.

Commitment to Diversity, Equity, Accessibility, and Inclusion

The CPO will play a critical role in prioritizing equity, access, inclusion, and belonging as central values. The CPO will have the ability to partner closely and effectively with leadership and others to ensure diversity, equity and inclusion are front-and-center in all decision making for the Museum. This leader brings a rich understanding of strategies that support cultural evolution on issues related to diversity, equity, and inclusion. The CPO will bring an innovative and open mindset, and a commitment to inclusive practices that value diverse backgrounds and life experiences and allows everyone to bring their authentic self to work. This leader will have a thoughtful, empathic approach to DEAI and will be known as an active listener and responsive leader throughout the organization.

Passion for the Mission

The CPO will have a passion for the mission of the Museum of Science and an unwavering commitment to the surrounding communities. This leader will embrace the core values of the organization and its commitment to changing lives through education and transformative experiences. The CPO will flourish in a mission-driven, results-oriented environment. This leader will have a collaborative spirit and will be an empathic leader, treating others with respect. The CPO will have the ability and desire to inspire those around them to work together to support the mission during a challenging, yet exciting time.

Candidates will have a progressive track record of successfully leading and developing effective Human Resources organizations, a passion for supporting dynamic and diverse workforces, and a commitment to the Museum of Science’s institutional values regarding diversity, equity, accessibility, and inclusion. They will have the ability to build and sustain a collaborative culture through proactive relationship building and analytical skills, are forward-thinking about building organizational and workforce management strategies, and have a record of effectively integrating inclusive and equitable policies, practices, and systems into all Human Resources policies and communications.

The next Chief People Officer will have a confident and caring presence, a demonstrated ability to cultivate relationships with all members of the Museum community, and the sophistication to engage at the most senior leadership levels of the Museum. The CPO will have savvy organizational communication skills and the ability to inspire, convene, and motivate teams.

A Bachelor’s Degree is required, preferably in a related field; an advanced degree is strongly preferred, along with evidence of progressively responsible experience leading relevant functions within a Human Resource department in an in or a comparably complex setting.

Compensation

The Museum of Science, Boston provides a competitive compensation and benefits package appropriate for this position’s scope, stature, and level of responsibility.

Contact

Managing Director, Beth Schaefer, and Consultant, Josyanne Roche, of Koya Partners have been exclusively retained for this search. To express your interest in or recommendations for this role please submit materials here. All inquiries and discussions will be considered confidential.

The Museum of Science, Boston is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, or because of marital, parental, or veteran status or any other characteristic protected by law.

The Museum of Science, Boston is committed to fostering a diverse university community within a supportive and respectful environment. We believe that the diversity of our faculty, students, and staff is essential to our success as a leading research university with a global reach, and that diversity is an integral component of institutional excellence.

About Koya Partners

Koya Partners, a part of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Partners, visit www.koyapartners.com.

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