Director of Human Resources

The Community

Cheltenham Township is a first-class township with a Home Rule Charter, governed by a board of seven commissioners, one representing each of the Township’s Wards, and administered by a full-time Township Manager accountable to that board. Its diverse suburban community of over 37,000 enjoys the benefits of close proximity to Philadelphia, hosting multiple business districts, two historic districts, and 25 park
areas across its 9 square miles.

A Township that was created in 1682 as part of Philadelphia County, Cheltenham cherishes its diversity and history and will continue operating in rich traditions, while striving to continue offering municipal services that maintain and enhance quality of life and neighborhood vibrancy.

The Organization

The Director of Human Resources (HR) will report directly to the Township Manager, and serve at the pleasure of the Board of Commissioners. The Director of HR serves all human resources functions, responsibilities, and takes the lead on related policies, programs, and initiatives. This includes recommendations on best practices in recruitment, retention, employee development, benefits administration, workforce planning, employee recognition, compensation management, performance, employee discipline, workers compensation, and labor relations.

The Human Resources Department serves Cheltenham’s approximately 200 full-time employees, in addition to part-time and seasonal employees, volunteers, retirees, and three professional unions.

The Position

Essential duties and responsibilities for this position are
as follows:

  • Manages and guides the overall functions of Human Resources services, policies, and programs for the Township.
  • Reviews, prepares, interprets, and recommends changes or updates to the personnel policy manual.
  • Ensures that all job descriptions are up-to-date and consistent with the duties, roles, functions, and responsibilities of each position in the Township.
  • Develops and implements a recruitment plan to serve all departments’ needs in an effective, efficient, and timely manner.
  • Establishes marketing, recruitment, and outreach plans that share current and future career opportunities in the Township using the most effective job advertisement outlets.
  • Plans, implements, and continuously improves the employee onboarding program.
  • May investigate personnel-related charges, employee complaints, grievances, or similar issues involving employee progressive discipline.
  • Maintains official employee records including insurance coverage, leaves and personnel transactions such as hiring, promotions, training, transfers, discipline, and terminations.
  • Establishes and coordinates employee training and development programs.
  • Works closely with other departments and administers performance evaluation program.
  • Handles worker’s compensation, Family and Medical Leave Act (FMLA), and short- and long-term disability claims.
  • Manages post-employment benefits (healthcare, pension) for retirees.
  • Develops and maintains a risk management program.
  • Manages multiple healthcare plans in place for employees and retirees.
  • Manages, monitors, and ensures the continued competitiveness of all salaries; identifies opportunities and makes recommendations relating to pay equity and market competitiveness.
  • Leads the Township’s annual benefits enrollment sessions; explains benefits to employees and their dependents, and identifies opportunities to improve the Township’s benefits.
  • Prepares and manages department expenditures, revenues, and capital budgets in accordance with the Township’s budgetary framework and policies.
  • Ensures compliance with federal, state, and local employment laws and regulations, including the Township Personnel Code, and updates leadership on changing employment legislation.
  • Performs other duties as assigned by Township Manager.

Necessary Qualifications

  • Bachelor’s degree in human resource management, business or public administration, or a closely related field. A Masters degree in related field is desired.
  • PC Literate; technologically savvy.
  • Six years of progressive experience in a private or public human resources agency, including in a management capacity. Public HR experience a plus.
  • Experience in the administration of health insurance benefits and compensation is highly desired.
  • Qualified candidates must demonstrate knowledge and experience working with human resource information systems (HRIS) and modern principles and practices of HR administration, including:
    • Classification and compensation
    • Benefits Administration
    • Disability Management
    • Staffing and workforce planning
    • Employee training and development
    • Managing organization change
    • Leadership Development
    • Statistical concepts and methods.

Compensation and Benefits

The starting salary range for this position is highly competitive, depending on qualifications and experience. The Township offers a full range of employment benefits, including medical, dental, and vision plans, additional life and health insurance options, and paid vacation and sick time. Township residency is not required to apply for this position, but the hired candidate must reside in one of 20 approved surrounding municipalities approved by the Township Personnel Code, which include the City of Philadelphia and an approximately ten mile radius around the Township.

Application Process

This position will be open until filled. Qualified candidates please submit cover letter and resume:

  • Via email to, or
  • By U.S. mail to:
    Robert Zienkowski, Township Manager
    Cheltenham Township Administration Building
    8230 Old York Rd.
    Elkins Park, PA 19027.

Cheltenham Township is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the township will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.