Employee Benefits Adminstrator I

Benefits Administrator I – 001031
Job Category: Non Manager

Posted: March 30, 2022
Locations Rochester, NY 14604, USA
Grade: 206
Recruiter: Jessica Tremont

The Benefits Administrator position is responsible for administrative planning and day to day operation of all employee benefit plans, programs, financial wellness, voluntary benefits and related duties and initiatives as required or requested.

The duties of this position may vary by individual, and the incumbent will need to be flexible between areas of responsibility and focus, based on the needs of internal HCM, employees and the organization.

Essential Primary Responsibilities/Accountabilities:

Administers and supports all active employee and retirement / post-retirement benefits. Provides on-going benefits delivery and experience through diverse methods of employee communications. Maintains employee records with all relevant information.
Administers, researches, and resolves all employee benefit related inquiries and issues.
Masters and interprets all employee benefit plan documents and programs to efficiently administer and make determinations when required.
Supports and administers benefits compliance, including audit assistance.
Provides employee new hire benefit orientation and onboarding.
Manages benefit related enrollments (new hire, qualifying events, annual open enrollment).
Interfaces with benefit vendors on a regular basis (401K, FSA, HSA, life insurance, etc.).
Maintains all benefit related information to ensure accuracy (documents, forms, site, etc.).
Administers the Tuition Assistance and reimbursement plan.
Keeps abreast of new developments for all employee related Benefits.
Escalates appropriately to management.
Provides direct support to the Manager, Corporate Benefits & Financial Wellness as needed.
Demonstrates agility, adaptability, and the ability to lead as a change agent ambassador.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

Physical Requirements:

Ability to perform all essential duties in a flexible work environment.
Ability to travel across the health plan service regions to visit and / or work at regional on-site facilities as requested or necessary.

The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.

Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.


Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position(s).

Equal Opportunity Employer


Education Preferred:

Bachelors or better in Business Administration.
Bachelors or better in Human Resources.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Bachelor’s degree in Business Administration or relevant field with 3 or more years of experience in the Benefits field of Human Resources. In lieu of degree, a combination of education and related experience equivalent to 7 years will be considered.
Solid understanding of benefit plans and relevant regulations.
Familiarity with HRIS/Payroll integrated systems.
Exceptional customer service skills.
Demonstrated business problem solving and process development skills.
Excellent organizational skills and the ability to prioritize assignments.
Strong presentation skills.
Ability to maintain confidentiality and discretion with employee information.
Excellent written and verbal communication skills and the ability to interact with employees at all levels of the organization.
Ability to work independently and within teams.
Proficient in Microsoft Office Suite.

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