Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?
Relph Benefit Advisors, an Alera Group Company is looking for a talented, driven individuals, people with great customer service, technical savvy and problem-solving skills. As an employee benefits firm, we offer excellent benefits, and a remote work policy.
Our office is located in Rochester NY, but we collaborate across the country with over 100 partners who make up the Alera Group.
Alera Group is a large, independent, national insurance and financial services firm with over $900 million in revenue and growing. Our mission is to elevate the client experience by providing a greater depth and breadth of resources, while maintaining strong local relationships.
Many of our top salaried consultants started in data entry and customer service positions and grew their skills and experience on the job.
Check out our careers page to see the individual job descriptions and send us your resume today.
Client Service Manager (CSM)
This professional has both internal and client-facing responsibilities including, but not limited to, serving as a higher level contact for client needs . The CSM will assist one or more Benefit Consultants or Account Managers in coordinating the details for:
- Annual renewal
- Preparing materials for quarterly client meetings
- Ensuring the flow of information to various departments as needed
- Maintaining client databases, records management
- Project-specific assignments, and other responsibilities as assigned.
The Shared Services Billing Specialist
Responsible for billing activities, including, but not limited to: billing audits, accounts payable, and bill reconciliation. This position is responsible for following the standards set forth by the company and must perform all duties in compliance with HIPAA and other governing rules and regulations. The Benefit Administration Team is a service provided to clients and has both internal and external customers. The Shared Services Billing Specialist will report to the Ben Admin Team Lead.