Senior Associate, Benefits

The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, DC, our U.S. and international staff find working at Pew personally and professionally rewarding.
Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.
Human Resources
The Human Resources (HR) Department within Pew is comprised of the following main functions: Talent Acquisition, Business Partnership/Employee Relations, Talent Management, Development and Internal Communications, and Compensation, Benefits and HRIS. The department provides strategic support to the business by aligning its priorities and service delivery with the needs of the organization, providing expertise and leadership in each functional area, and serving as an internal consultant to help drive results.
A team of skilled professionals currently provides HR services to approximately 1000 distributed staff. HR’s focus is to lead the recruitment of highly talented staff; build an environment committed to two-way communication, staff development, growth and retention; offer a competitive compensation and benefits package; and foster a respectful, collaborative culture in which staff are well-supported to achieve results. This includes developing, implementing and maintaining best practices in the areas of: talent acquisition; organizational design, staff development, performance and talent management; employee relations; compliance; and compensation and benefits. To support the business, HR is comprised of approximately 27 staff with representation in both Philadelphia and Washington, DC to provide in-depth expertise to clients.
Position Overview
The Senior Associate will serve as the lead on Pew’s global benefit programs. They also will be responsible for guiding staff through the leave process and coordinating with Pew’s leave vendor for both family and short-term disability leaves. The position is also responsible for providing benefits expertise to assist in the strategy, design, delivery and maintenance of the benefit program. The senior associate serves as a liaison with vendors, answers staff questions and resolves benefits related issues. They also are responsible for Workday benefits functionality, reporting and auditing, eligibility and census file interfaces, benefits budgeting, and communication of benefits through trainings, open enrollment, and new hire orientations. Ensures compliance with all laws. The senior associate will report to the Manager, Benefits, and will be located in the Washington, DC office.

Global responsibilities

  • Manage annual renewals for all global benefit plans; work with global brokers to develop recommendations to benefit plans in alignment with market practice and total rewards philosophy. Present recommendations including financials and proposed changes
  • Benchmark, research, recommend and develop benefit-related policies and programs for multiple international markets, ensuring compliance with local laws. Implement policies, developing and executing project plans and communications.
  • Administer all international benefit plans in Australia, Belgium, Chile, London, New Caledonia, French Polynesia, and potential additional countries. Manage benefits onboarding of new staff, monitor census for departures, prepare benefits communications and address staff questions and issues
  • Liaise with Pew’s international payroll team to communicate changes to payroll deductions and establish new deductions as required for global plans. Ensure data integrity through reconciliations with HRIS, payroll and third-party systems. Oversee payment of invoices, monitor pension contributions. Track expenses against approved budgets for all non-US countries.
  • Monitors developments in global benefits regulations in partnership with Pew legal team to ensure company compliance. Responsible for maintaining ongoing compliance with relevant requirements.
  • Maintain Pew’s global holiday calendars and approval process each year

Domestic responsibilities

  • Manage leave of absence and accommodations programs for staff located internationally and domestically (outside of the DC offices)
  • Serve as vendor contact with MetLife (dental and life/disability) and maintain responsibility for updating employee facing communications, pay monthly invoices
  • Manage US retiree health program, including overseeing census of active staff eligibility, determining vesting dates, communicating census of vested staff to Vantagen, provide retiree eligibility data to actuaries each year, manage plan documents and communications with active staff, and track retired staff in coordination with Vantagen
  • Serve as customer support contact for staff as needed to resolve benefits related issues.
  • Conduct domestic new hire benefits orientation sessions
  • Monitor the effectiveness of existing benefits policies, processes, and procedures recommending revisions as needed.
  • Perform analysis and regular benefits reporting for management and senior leaders.
  • Maintain responsibility for other cyclical funding processes including the twice monthly HSA and FSA contribution processing
  • Oversee FSA non-discrimination testing

Workday HRIS

  • Support the development and maintenance of Workday for all benefits functionality including enrollment, dependents/beneficiaries, EOI, leave of absences, FMLA, etc.
  • Become technical expert in Workday benefits system and use expertise to drive system performance.
  • Assist IT department’s Workday team with configurations for annual open enrollment process and complete all required testing.
  • Collaborate with IT and payroll to ensure all integrations work properly and that benefits functionality in Workday is accurate.
  • Develop and provide support for benefits report requests and benefits metrics.
  • Perform routine benefits audits on data in the Workday.
  • Approve benefits system tasks and perform data entry as needed.


  • Bachelor’s degree required.
  • At least four years’ experience in benefits and two years overseeing global plans and leave administration expertise
  • HRIS experience required, Workday experience preferred.
  • Strong MS Office skills including Excel and Word are required. Excel skills include the ability to conduct V-Lookups and knowledge of the preparation and execution of pivot tables for more complex data analysis.
  • Knowledge of federal and state regulations including ERISA, COBRA, HIPAA, IRS regulations, FMLA and Workers’ Compensation
  • Ability to learn and maintain compliance with global benefits and pensions regulations for countries in which Pew maintains staff
  • Must be able to research information and analyze data to arrive at valid conclusions, recommendations, and plan of action.
  • Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing.
  • Excellent written and oral communication skills, with prior experience in positions requiring communication with a broad and diverse audience.
  • Extremely detail oriented.
  • Willing and able to adjust to multiple demands, shifting and competing priorities, and demonstrate flexibility.
  • CEBS, PHR, SHRM-CP or work toward certification preferred.

Occasional travel between Pew’s offices as required.

Total Rewards
We offer a competitive salary and complete benefit program, including: comprehensive, affordable health care through medical, dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.

The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.

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