Sr. Employee Counselor EAP

CAREER OPPORTUNITY Sr. Employee Counselor EAP Location: Manhattan – Midtown Reference #: 96891 Grade: E Salary Range: $66,000-$87,000 Application Deadline: 1/6/20 Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline. MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees. POSITION OBJECTIVE To improve productivity, performance, wellness of Metro-North Commuter Railroad/MTA employees and to facilitate company compliance with federal rules by providing counseling services to employees with substance use and other personal problems. Conduct EAP training and awareness programs, develop new training programs and supervise EAP in the Manager’s absence. Provide consultation services to supervisors’ company-wide. RESPONSIBILITIES COUNSELING: • Provide counseling services to employees and dependents at various Metro-North Railroad locations and MTA sites. Counseling includes intake assessment, referrals, case monitoring and short-term treatment. • Perform Substance Abuse Professional (S.A.P.) evaluations in accordance with United States Code of Federal Regulations (USCFR 49) and design follow up testing and monitoring programs for the Occupational Health Services department. TRAINING AND AWARENESS: • Assist Manager in developing, implementing, conducting all training: a) supervisory substance awareness for MTA-MNR in compliance with USDOT regulation; b) Operation SAVE; c) Employee Awareness training in compliance with USDOT regulations. ADMINISTRATION: • Assist in compiling performance reports, program evaluations, and other administrative functions, as required. • Assess outside treatment facilities, such as substance abuse rehabilitation centers and inpatient/outpatient facilities. RECORDKEEPING: • Maintain confidential case records session notes, updates, dispositions to assure both appropriate availability of information and protection of information as per federal regulations. SUPERVISION: • Direct clinical supervision of one clinical staff person. Relief supervision of EAP staff, both administratively and clinically, in absence of manager. REQUIRED QUALIFICATIONS Strong oral and written communication skills. Ability to relate effectively to all types of employees. Proficient with formal counseling techniques. Strong clinical knowledge of substance abuse and mental health illness and state of the art treatment. Working knowledge of 12 step help programs. Strong knowledge of U. S. Department of Transportation (USDOT), Drug & Alcohol Regulations and SAP Evaluation. Strong knowledge of Diagnostic & Statistical Manual DSM-IV. Proficient with managed mental health care systems and criteria. Knowledge of MS Windows and MS Office application software. Expertise with Critical Incident Stress Debriefings. Aptitude for supervising counseling professionals. PREFERRED QUALIFICATIONS Knowledge of Metro-North benefit coverage and Railroad Retirement Board, community (Tri-State) treatment facilities & counseling. REQUIRED EDUCATION/EXPERIENCE Master’s Degree in Social Work. Must possess LMSW or LCSW. Substance Abuse Professional certification is required. Minimum two (2) years’ experience in provision of substance abuse and/or mental health services. If candidate does not have the CEAP, they will be required to receive it within 18 months from the date of hire. PREFERRED EDUCATION/EXPERIENCE Certified Employee Assistance Professional (CEAP). OTHER INFORMATION As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $99,394.00 or if you hold a position designated as a policy maker. Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. Effective September 2017, all full-time non-agreement personnel other than those directly involved with the movement of trains or delivery of service, or assigned to other emergency response teams, are required to serve in the Station Terminal Auxiliary Response (STAR) program requiring Terminal coverage for Grand Central Terminal (GCT) from 4:30 PM-7:30 PM one week per year or responding to Station STAR duty during a service disruption, system-wide at various hours including nights and weekends. This program is designed to improve Metro-North’s ability to provide customer service during emergencies that impact service delivery or other service disruptions that require staff to provide directions and information to MNR customers at GCT or outlying stations. Please note, hours worked during your participation week are subject to change. SELECTION CRITERIA Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application. Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments. We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at On the website, select “See all open positions” located under the heading “Job postings”, and search by Job Title: Sr. Employee Counselor EAP or by Job Vacancy Number: 96891. MTA Metro-North Railroad is an Equal Opportunity Employer