Sr. Instructional Designer

Canandaigua National Bank & Trust

What does the Sr. Instructional Designer at CNB do?

At CNB, our team-oriented culture is second to none. What truly sets CNB apart from other financial institutions is the quality and commitment of our employees. The Sr. Instructional Designer is responsible for developing instructional materials (e-learning, facilitators guides, job aids, reference guides, audio and video scripts, story boards, navigational text, assessments, etc.) that transform complex information into professional written and interactive multimedia learning experiences. In partnership with members of the Human Resources and training team, the Sr. Instructional Designer will coordinate data collection efforts, analyze, and interpret data, and recommend solutions that address learner and stakeholder needs.

The Sr. Instructional Designer will also oversee tasks associated with the Learning Management System (LMS), which may include course catalog input and maintenance, test development, online course development and administration, session and calendar scheduling, registration and attendance tracking, evaluation follow-up, transcript assistance, and other related research requested by employees.

At CNB, our commitment to our employees has been a part of our culture for more than a century and is woven into the very fabric of everything we do. Our employees are integral in our mission to remain an independent, profitable financial services company that excels at earning the loyalty of the constituents we serve – the Greater Rochester community. Come be a part of an amazing team!

What competencies are needed to be successful in this role?

• A B.S. or B.A. degree in Business, Human Resources, or related field required.
• Specialized experience or education in Instructional Design, Training Needs Analysis, Organizational Development, and Adult Learning preferred.
• A minimum of (5) years’ experience in a learning and development/training role required.
• Experience at a bank or financial institution a plus.
• Proactively use technology, industry best practices, external networking, and alternative learning methods to develop new content and continuously improve existing training.

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