Among their many roles, HR professionals are asked to serve as coaches and mediators. As coaches, they foster the professional development of managers and executives, as well as train leaders to coach their own teams. As mediators, they defuse conflict and promote collegiality. Faced with numerous models and theories claiming coaching “best practice” status, how can today’s HR professional discern effective coaching and mediation interventions from ineffective fads? During this session, we will use knowledge from psychology and neuroscience to identify high-impact, brain-based practices that:
- create lasting behavioral and cognitive changes in employees;
- utilize key social and emotional factors that impact a person’s ability to be coached; and
- lead to successful resolution of conflicts among team members.
About our Speaker:
Jason Murphy, PhD, with OAP – Organizational Assessment Partners
As founder and CEO of Organizational Assessment Partners, Dr. Jason Murphy uses his expertise as a psychologist and consultant to help organizations select and develop exceptional talent. Over the past decade, Jason has performed over 1,000 psychological assessments for privately held firms, nonprofits, and Fortune 500 companies throughout North America. He also routinely provides executive coaching and OD consulting. In addition to consulting, Jason is a professor whose work has been shared on radio, in academic journals and books, and through professional speaking engagements. He regularly teaches organizational development to students in Southern Illinois University Edwardsville’s Healthcare Informatics graduate program. Jason earned a Ph.D. in Clinical Psychology with an emphasis in Neuropsychology from Saint Louis University and is a licensed psychologist in Illinois and Missouri.
12p EDT, 11a CDT, 9a PDT
Thank you to our sponsor, The Leets Consortium, for your invaluable partnership!
The Leets Consortium (TLC) is a global leader in talent development, leadership coaching, career transition, change management and culture transformation. Our clients, in a wide variety of business sectors and geographic locations, are supported locally with TLC’s team of talented consultants. TLC has been serving corporations and their leaders for more than two decades. From the beginning, TLC has offered the high quality work, highly effective coaches, best practices and successful outcomes you expect combined with the global reach, value proposition and personalized service you need.
This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
The National Human Resources Association is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®