Rochester, NYThanks for the Feedback! How to Turn a Performance Evaluation Meeting into a Coaching Opportunity

Program Description

The performance evaluation meeting can be difficult for both managers and employees, particularly when there are performance issues to be addressed. When confronted with constructive feedback, the employee may become quiet, defensive, angry, or simply shut down. Depending upon how the meeting goes, there can be a resistance to the feedback, bad feelings, a breakdown in the working relationship, or ultimately an end to the employment.

How different might the outcome be if we turn the traditional performance evaluation meeting on its head, utilizing effective coaching techniques to create a supportive and collaborative approach to assist the employee in hearing the feedback, understanding the development goals, and moving forward to address the areas of concern? Commitment to change comes from the inside-out, and by using powerful coaching questions, the individual giving the performance review is better able to gain buy-in from the employee and facilitate a commitment to change.

7:30 – 8:00 am Registration & Networking

8:00 – 9:30 am Presentation

 

This program has been submitted for 1.5 HR credit hours to the HR Certification Institute for review.

 It is offered by the National Human Resources Association and delivered by the Rochester Affiliate. The National HR Association is a recognized provider of recertification credits.

 

 

Learning Objectives

Following the presentation, attendees will be able to;

  • Ask the right questions to elicit the employee’s understanding of the performance issues and pinpoint the cause of the issues (identifying the problem)
  • Uncover faulty belief systems or assumptions that are not helpful (changing the paradigm
  • Guide the employee toward understanding next steps (goal-setting)
  • Move the employee forward (commitment to change)

About the Presenter

Elizabeth Hofmeister has more than 25 years of experience in recruiting, professional development and talent management. As the founder of B.side Coaching & Consulting LLC, she works with clients to help them to develop their leadership skills, find passion in their work, and navigate transition. As a former law firm administrator and practicing attorney, she has intimate familiarity with the legal landscape and is adept at guiding clients in processing feedback and navigating their careers. In Elizabeth’s prior work, she was Chief Legal Talent Officer at Harter Secrest & Emery LLC, one of the largest law firms in Western New York. In her role, she was responsible for managing the performance management processes, training the firm’s attorneys to effectively deliver and receive feedback, and coaching the attorneys to successfully utilize constructive feedback to strengthen their leadership skills. Before moving to Western New York, Elizabeth served as the Director of Training and Development at Goodwin Procter (now Goodwin) and Mintz Levin, and she practiced as a transactional attorney at AmLaw 100 firms in New York and Boston.

Elizabeth was formerly a member (and Board Member) of the Professional Development Consortium and was previously an active member of NALP. She has taken coaching certification classes and is qualified to administer and interpret standardized qualitative assessments.

For questions regarding registration or cancellations:

Please contact: Nicole Kier at nicole.kier@broadstone.com or Lauren Sebring at lsebring@goodwillfingerlakes.org

Cancellations permitted up to 24 hours prior to event.

 

Registration will close at 3pm on Tuesday 11/5/19

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