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Rochester - Effectively Improvising Through Difficult Conversations

  • 14 Nov 2023
  • 7:30 AM - 9:30 AM (EST)
  • Jack Rabbit Club (40 Anderson Avenue, Rochester, NY 14607)
  • 37

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Join us for our November Program!

Effectively Improvising Through Difficult Conversations

In this interactive workshop, participants will gain tools to have more productive conversations when working through challenges with colleagues. We will focus on active listening, being present, and focusing on a common goal, so that we can collaborate with our colleagues to come to a creative solution. 

During this program you will:

  • Learn and practice the basics of improv and its connection to effective communication.
  • Practice using improv-based principles to have more productive and collaborative conversations, especially when the situation involves conflict.
  • Create their own development plan, defining how they will put lessons learned into practice in their professional or personal lives.

This program is under review for Professional Development Credits (PDCs) by the Society for Human Resource Management and HR (General) recertification credit hours through HR Certification Institute (HRCI).

Meet our Presenter:


Caitlin Drago’s mission is to create cultures of empathy, creativity, and trust, beginning with how people communicate and connect.

She is an LA-based actor turned upstate NY-based certified leadership coach, trainer, and facilitator. Acting taught her to be present, self-aware, empathetic and to prioritize connection with others. Improv taught her to listen, trust her gut and deal with the unexpected in a positive and creative way. She now works with leaders and teams to help them to listen to one another, communicate and connect, using improvisation as a platform for interactive learning.

She spent 10 years studying improv at places like the nationally accredited Upright Citizen’s Brigade and has spent the last eight years working with leaders and their teams. She’s been featured in Medium’s Authority Magazine and has spoken at a variety of conferences, including the Talent Development Think Tank, the International TWA Conference and DisruptHR Rochester and will be releasing her first book this year!

Thank you to our current sponsor!




Are you interested in sponsoring this program? Reach out to Matt Blakeslee (matt.blakeslee@aleragroup.com) for more information!

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